FAQ

Where are you located? We are located at 204-A Rocco Avenue, just off of South Main Street in Harrisonburg, VA. Only three miles away from Sentara Rockingham Memorial Hospital (Sentara RMH) and one mile away from Downtown Harrisonburg. 

How close are you to JMU? We are approximately 1/2 mile down South Main Street from James Madison University.

Can I apply online? Yes, you can submit applications online under the "Applicants" tab. After submitting, please call the office to finalize the application process.

What does the Utility Fee Package include? The Utility Fee Package covers gas, water & sewer, pest control, trash removal, and recycling. For a small additional fee, we also offer an all-inclusive utility fee package that covers the electric on one and two bedroom floor plans

What are your lease terms? For our unfurnished apartment homes, we offer 6-12 month lease options. On the other hand, we offer month to month leasing on our Furnished and Corporate Apartments.

How can I reserve an apartment home at your community? Simply fill out our rental application, submit your application fee, and security deposit, and sign the lease. If for some reason your application is not approved, your security deposit is fully refundable.

How much is the application fee? The application fee is a non-refundable $35 fee, for any person 18 years of age or older, that will be residing in the apartment.

How much is your security deposit? The minimum security deposit is $350 for one and two bedroom apartments, and $450 for three bedroom apartments. Please keep in mind that the security deposits can fluctuate depending on how you qualify.

Can I rent short term? Yes! For a lease of 6 - 11 months on an unfurnished unit, there is an additional charge of $40/month.

What time is move in? Move in is at 4:00 p.m. on the first day of your lease. Please allow enough time to complete some move in paperwork upon your arrival.

Can I submit maintenance requests online? Yes, non-emergency maintenance requests may be submitted online via our Residents tab. We also provide 24-hour emergency maintenance service via our after-hours telephone service by calling 540-433-2621.

Does the city bus come to the property? Yes. There is a bus stop at the end of Rocco Avenue on the southwest corner of the property.

In what school district is Park Apartments located? We are in the W.H. Keister Elementary, Thomas Harrison Middle, and Harrisonburg High School District.

Are the apartments furnished? Yes, we offer beautifully appointed Furnished and Corporate apartments.

What are your office hours? Mon - Fri 9:30am - 5:30pm and Sat 9:30am - 3:30pm.

When is rent due? Rent is due on the 1st of the month and is considered past due after the close of business on the 5th of the month.

What type of payments do you accept? We accept cashier's, personal or certified checks, and money orders. With a small convenience fee, we can also accept electronic checks and credit or debit cards. Unfortunately no cash, starter or counter checks will be accepted.  

Is there a late fee if I pay my rent after the 5th of the month? Yes, there is a $70 late fee applied after the close of business on the 5th. As a reminder we do not accept personal checks if your rent is paid after the 5th of the month. All late payments must be made with certified funds.

My lease is getting ready to expire. What should I prepare for? Your lease will end at 10:00 a.m. on the last day of your lease. We will send you detailed move out instructions well in advance of your move out day.

How soon do you need to know my plans of renewing or vacating my apartment home? Our lease renewal notice period is 90 days before the end of your lease, and we will contact you about your plans prior to that time.

Do you allow pets? Pets are welcome at Park Apartments! We have a 2 pet maximum with no weight limit. Our breed restrictions include purebreds or mixes of Rottweiler, Chow, German Shepard, Doberman, Pitbull, and Wolfe Hybrids. Vet paperwork stating breed and proof that all shots are up to date are also required. 

How much is the pet deposit and is it refundable? Our refundable pet deposit is $350 less the $60 pet fee and any additional damage caused by the pet.

How do I reserve one of the additional storage spaces offered to residents? All of our additional storage spaces are given on a first come, first serve basis. If we have one available, you can use the area during your lease term and will have to provide your own pad lock. 

Where are the laundry rooms located? Our laundry area is located on the lower level, behind 216 building. 

Where is school bus stop for Park Apartments residents? The city school buses stop at the entry to Park Apartments on Rocco Avenue.